Privacy Policy

NovaRise Steel LLC may collect information you choose to provide through this website, by email, by phone, or through related project communications.

This may include your name, company name, email address, phone number, project location, building use, quote or project details, uploaded project documents if you provide them, and other information needed to review or respond to your request.

If you make a payment, payment information is processed through Stripe. NovaRise Steel LLC does not claim to store full card numbers. Stripe may process payment data under its own privacy policy and terms.

We use information to respond to inquiries, review project or quote details, communicate about services, prepare next steps, process payments, maintain business records, and improve our website and customer experience.

We may also use contact information to follow up about a request you submitted or a service you purchased.

We do not sell personal information. We may share information with service providers that help operate our website, manage communications, process payments, review project information, or provide business support.

We may also share information when required by law, to protect our rights, to prevent misuse of the website, or with your direction or consent.

If you upload or send plans, drawings, specifications, photos, or other project documents, we use them to understand and review your project request. Please do not send sensitive information that is not needed for your project review.

We use reasonable administrative, technical, and organizational measures to protect information. No website, email system, payment platform, or online service can guarantee complete security.

The website may use cookies, analytics tools, hosting logs, and similar technologies to understand website traffic, improve performance, and support basic site functionality.

You may contact us to request access, correction, or deletion of personal information, subject to legal, contractual, and business recordkeeping requirements.

You may also choose not to provide certain information, but that may limit our ability to respond to your request or provide services.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.